FAQ

Getting Started
What does Ensis do exactly?

Ensis is AI-powered proposal software designed for proposal teams using legacy tools like Microsoft Word and Excel to respond to RFPs, RFIs, RFQs, and more. Ensis shreds your opportunity and generates review ready drafts within minutes using a private Knowledge Base of your company’s materials.

Who is Ensis for?

Ensis is designed for proposal teams who want to respond more efficiently to RFPs, RFIs, RFQs and more. 

Does Ensis provide training and onboarding for new clients?

Yes, we offer an initial onboarding session and helpful user guides to get you up to speed ASAP.

How does Ensis pricing work?

Ensis pricing is based on your company’s usage and proposal needs. See more info on our pricing page.

I’m interested, how do I learn more?

Please email info@ensis.ai or fill out the demo request form and we’ll get back to you within 1 business day to schedule a call.

How it Works
Which LLM does Ensis use?

Ensis is flexible and LLM agnostic to stay on the forefront of AI capabilities. We’re currently integrated with OpenAI’s GPT-4o for most of our client models.

How does Ensis come up with responses?

During onboarding, your company will upload a library of resources including prior RFPs to fine tune Ensis using your data and unique voice. When you ask Ensis to generate a response, it uses retrieval augmented generation (RAG) to pull relevant and accurate information from your resource library. 

Are answers provided in Ensis accurate and complete?

Ensis generates very high quality content because we are able to securely reference your private company information. This ensures that the content generated is highly accurate and based on your organization’s capabilities. Significant guardrails have been developed to ensure the accuracy of Ensis AI. If Ensis AI lacks the relevant context and reference info from your company resources, instead of hallucinating content it will flag the section for your review.

How do the answers stay up to date?

Ensis uses AI to automatically update your resource library and knowledge base when you generate and refine responses. You can also upload new relevant materials at any time that Ensis can use to generate content.

How does exporting work?

You can export first drafts for requirements and polished narratives at any time from Ensis to a Word file.

Can multiple colleagues simultaneously work on a proposal?

Yes.

Privacy and Security
How do you handle sensitive client data and information?

Client data privacy and security is of utmost importance at Ensis. We are SOC 2 certified and comply with industry leading policies. All of your data is considered private and sensitive: We do not sell data to third parties. Data is logically separated, segregated, and siloed. Data is stored using encryption at rest. We conduct strict vendor auditing & access reviews.

How do I know my competitors won’t end up with the same proposal if we both use Ensis?

Ensis generates responses using your private resource library within a siloed environment for each client. Ensis outputs are based on your curated resource library, so responses differ significantly from other Ensis users. 

What certifications does Ensis have?

Ensis has received SOC 2 Type 1 Certification and is actively pursuing GDPR and CCPA certifications. If there are additional certifications your company requires, please let us know.

What if I have more questions?

The Ensis team is available to address any security and/or privacy concerns, including our executive team and CTO. We are able to complete security questionnaires and attend meetings upon request.